How We Help
FINDING LOST AND MISSING RELATIVES
There is no cost associated with these services. Our resourceful volunteers work tirelessly to locate and reunite families using public databases and outside organisations such as the Red Cross and the Salvation Army. At all stages of the process, we provide updates on progress and leads. Many of our committed volunteers are also work outside usual office hours.
LOCATING NEXT OF KIN
Tracing next of kin may not necessarily be family or relatives. In such cases, we advise, assist and support local hospital Patient Advice and Liaison Service (PALS), hospital admissions departments, local authorities, residential care homes, carers or social workers to locate next of kin for any number of reasons. We use the same databases and outside organisations to assist with such searches.
One of the most crucial issues in recent years that is overlooked by many agencies such as the DWP is the necessity for an "Appropriate Adult" to be present at appointment and assessments such as the notorious PIP assessment that has seen so many vulnerable people unfairly lose their benefits. An appropriate adult can also assist with filling in complicated forms such as Pension and PIP. We bring in Appropriate Adults from the professional network whenever needed.